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Sunset Visual_Upscale

Managed Services Specialist

APPLY CHRISTCHURCH

Welcome to Inde, New Zealand’s leading employee-owned IT consultancy. Big enough to work with the country’s largest customers, yet agile enough to make things happen without bureaucracy. Your effort doesn’t enrich distant investors - it rewards you.


Technically led and outcome focused, our technical experts - that’s you - lead the way for our customers, while the rest of us help you make it happen. The whole company exists to help you, help our customers succeed.

Due to internal promotions, we are looking for two Managed Services engineers to join our talented managed services team.

These roles are all about delivering great customer experiences, providing expert problem‑solving for Inde’s managed services customers and supporting our specialist teams.

WHAT YOU'LL DO

  • Deliver responsive, high‑quality technical support that helps customers resolve issues and achieve great outcomes
  • Use strong problem‑solving skills and team knowledge to diagnose, escalate, and resolve support requests
  • Learn continuously through hands‑on work, training, and certification pathways to build technical capability
  • Take ownership of assigned work end‑to‑end, ensuring clear communication, quality documentation, and timely delivery

WHAT YOU'LL BRING

  • Values-led mindset - outcome focused, collaborative, eager to learn, takes ownership, and committed to being great at what you do

  • A passion for technology and learning with the ability to explain technical info in a clear, relatable way

  • A proactive problem‑solving approach, communicates early, learns from others, and asks for help when unsure

V3 Gradient

WHY INDE

We are an employee-owned, values driven business. We specialise in IT consulting to large, enterprise customers and are known within the industry for our outcome focused approach, and our innovative solutions. We know that our people are what sets us apart, and our focus on development, both technical and personal, is what helps us maintain this point of difference.

We believe in the power of the collective, working together across the business, without silos. This requires deliberate relationship building and ensuring everyone benefits from the efforts they put in. This is why quarterly profit share, and social events are a priority, as well as a highlight.

PERKS AND BENEFITS

  • Opportunity for quarterly profit share – because success is shared.

  • Investment in your professional growth and development.

  • Health insurance, wellbeing initiatives, and birthday leave.

  • Regular team events – because collaboration and celebration matter.

HOW TO APPLY

If you're feeling aligned to our values and Inde seems like the kind of place for you, apply through SEEK with a resume and cover letter.

If you're thinking of using Al to write your cover letter, that's awesome - because we're all about innovation. However, rather than sending the output, we're keen
for you to just send us the prompt you would have used instead.

After reviewing your application we'll reach out for a conversation if we appear to be well matched. Note that only applications received via Seek can be considered.

We want candidates to be the best version of themselves during the hiring process. We value diversity and our selection processes are fair, inclusive, and free from bias. If you have suggestions around how we can create a great experience for you, tell us. Or if you just have a question, reach out to us on 0800 694 633.