Global Real Estate company strengthens MFA security with Authsignal

Case Study
CLIENT

Global Real Estate Company



 
PROJECT Multi-Factor Authentication (MFA) uplift via Authsignal
WHAT WE DID

Discovery on vendor solution
Phased user migration
Custom MFA rules
Testing and validation

THE CHALLENGE

Legacy MFA methods no longer sufficient for a geographically distributed team

The client, a leading international real estate company, was looking to proactively strengthen their multi-factor authentication (MFA) security across multiple countries and teams.

All employees across their Australia, New Zealand, and South Africa branches use Azure AD B2C to access internal and third-party platforms. The existing MFA setup, limited to email and SMS one-time passcodes, was no longer sufficient.

The client wanted stronger authentication methods, greater control over when and how MFA is applied, and a flexible approach that could gradually migrate users without disruption.

Partnering with this client, Inde underwent research to find the right provider for their needs. The solution needed to work to their budget and be easy for the client to implement. Several MFA providers were evaluated, including larger players. However, these options were either more expensive, complex to implement, or offered limited commercial support. 

SOLUTION

Strengthening multi-country MFA security with a flexible, cost-effective solution

Authsignal stood out as the best balance of security, flexibility, and affordability. Key factors in the decision included:

  • Flexible pricing: The client could implement Authsignal without being locked into long-term contracts.
  • Ease of use: The rules engine allowed non-technical staff to manage policies such as requiring MFA periodically, detecting impossible travel, and blocking logins from untrusted countries.
  • Implementation simplicity: Comprehensive documentation and seamless Azure AD B2C integration allowed deployment in just a couple of days.
  • Variety of MFA options: Beyond SMS and email, Authsignal supported biometrics, passkeys, and WhatsApp one-time codes, enabling stronger security and cost savings.

Inde partnered with the client to design and implement Authsignal across their teams. The rollout strategy included:

  • Phased user migration: South Africa was onboarded first, followed by New Zealand and Australia, minimising disruption.
  • Custom MFA rules: Policies were configured using Authsignal’s intuitive rules engine to address security risks and compliance needs.
  • Testing and validation: The solution was tested across multiple scenarios to ensure a smooth experience for employees.

Within two months, the MFA uplift was fully implemented, providing stronger security, more authentication options, and better administrative control. Employees adapted quickly, and no technical issues were reported. 

“Technical implementation of Authsignal was super quick and easy.  They have really great documentation on how to implement the solution for B2C and I’d recommend it to any B2C client needing to uplift their security.”

250404-Zade F-4490 (1)
Zade Fairweather Technical Specialist - Cloud

RESULTS

The new solution delivered immediate security improvements while remaining easy to implement and flexible enough to support users across multiple regions. The solution provided:

    • Strengthened MFA security posture across all regions.
    • Flexible, cost-effective solution without long-term contracts.
    • Quick and simple implementation, integrated with Azure AD B2C.
    • A variety of MFA options including biometrics, passkeys, SMS, email, and WhatsApp codes.
    • Fully operational within two months with no reported issues.

The client now has a secure, scalable, and flexible MFA solution that protects employees across multiple countries, reduces risk, and provides administrative control and visibility.

"What stood out with this implementation was how quickly the team moved from evaluation to go-live. Deploying phishing-resistant MFA across three countries in two months, with no reported issues, is a strong result. It's a great example of how organisations can strengthen their authentication security without overhauling their existing identity setup. Working with Inde made the rollout seamless from day one."
authsignal
James Wood Market Development & Growth, Authsignal

ABOUT AUTHSIGNAL

Authsignal is a modern authentication platform that enables businesses to quickly and securely deploy advanced multifactor authentication (MFA), passkeys and passwordless login without overhauling their existing identity systems. Designed as a drop-in solution, it integrates seamlessly with identity providers like Azure AD B2C and uses a powerful no-code rules engine to balance strong security with excellent user experience. With support for a wide range of authentication options including phishing resistant passkeys, biometrics, SMS, WhatsApp OTP and authenticator apps, Authsignal helps organisations prevent account takeovers and reduce fraud while keeping implementation fast and flexible.

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