Mark is an accomplished IT professional with over a decade of experience in the reseller and distribution space. Based in Wellington, Mark’s passion lies in delivering exceptional customer service and leading an outstanding team of procurement and licensing specialists who deliver great outcomes for our clients.
Approaching challenges with curiosity and an inquisitive mindset, Mark seeks to truly understand issues so he can proactively work on solutions. He thrives on connecting people and his extensive channel and supplier relationships continually add value to those he engages with. Most importantly, Mark will pick up the phone when you call, and prides himself on following things through to resolution.
Mark has a unique blend of industry knowledge, leadership skills, a passion for cyber security and a penchant for pizza making.
View Mark Graham's LinkedIn profile
LICENSING & PROCUREMENT
We help enterprises simplify technology sourcing, optimise licensing, and make confident commercial decisions. By combining deep vendor expertise with practical financial insight, we ensure your technology investments deliver value.
TRUSTED BY

TOUCH
Ara Institute of Canterbury
Ara Institute of Canterbury

TOUCH
Fulton Hogan
Fulton Hogan

TOUCH
Harcourts
Harcourts

TOUCH
Kathmandu
Kathmandu

TOUCH
Lincoln University
Lincoln University

TOUCH
Lumino The Dentists
Lumino The Dentists

TOUCH
Maven Dental
Maven Dental

TOUCH
MOVe Logisitics Group
MOVe Logisitics Group

TOUCH
Orion
Orion

TOUCH
Programmed
Programmed
FROM CONTRACT COMPLEXITY TO CLARITY
Technology licensing and procurement have never been more complex. Subscription models, cloud marketplaces, changing vendor rules, and ongoing renewals make it difficult to maintain visibility, control costs, and avoid risk. Without a clear strategy, organisations often overspend, duplicate licences, or commit to contracts that don’t align with how technology is actually used.
WHAT WE DO
We partner with organisations to simplify sourcing and licensing across hardware, software, and cloud services, helping you make informed commercial decisions, optimise recurring costs, and reduce procurement risk.
Whether you’re managing complex vendor agreements, adopting cloud services, or refreshing end‑user hardware, we provide practical guidance and dedicated support across the full lifecycle.

TOUCH
Licensing & Commercial Management
Licensing & Commercial Management
-
Optimise licensing across Microsoft and key enterprise vendors
-
Forecast annuity and renewal costs with confidence
-
Ensure compliance while avoiding over licensing
-
Support contract negotiation and renewal strategy

TOUCH
Procurement & Sourcing
Procurement & Sourcing
-
End‑user devices, servers, networking, and infrastructure hardware
-
Vendor‑agnostic sourcing aligned to performance and budget needs
-
Coordination with technical teams to ensure fit for purpose solutions
-
Streamlined procurement processes and lifecycle management

TOUCH
Cloud & Cost Optimisation
Cloud & Cost Optimisation
-
Visibility into cloud spend, usage, and growth drivers
-
Rightsizing and optimisation recommendations
-
Subscription and commitment planning
-
Governance and cost management frameworks to control ongoing spend
OUR APPROACH
Our approach is designed for real world enterprise environments, balancing commercial rigour with speed, flexibility, and practical outcomes. Whether you need a one-time consultation to better understand your environment or full support, our approach enables us to help you when and where you need us.
CONSULT
UNDERSTAND THE COMMERCIAL LANDSCAPE
We start by understanding your environment, licensing position, and commercial pressures, including current contracts, usage patterns, renewal cycles, and future plans, we ensure our advice is grounded in reality, not assumptions.
CREATE
DESIGN A SUSTAINABLE LICENSING STRATEGY
We develop clear, defensible licensing and procurement strategies that align with your technical architecture, operating model, and budget. This includes renewal planning, cost optimisation opportunities, and long‑term roadmap alignment.
SUPPLY
SOURCE THE RIGHT TECHNOLOGY
We manage procurement across hardware, software, and cloud services, ensuring the right products, pricing, and commercial terms are in place. Our team works closely with vendors while advocating for your best interests.
MANAGE
OPTIMISE AND ADAPT OVER TIME
Technology and licensing don’t stand still. We provide ongoing support to manage renewals, optimise spend, and adapt your licensing as business needs change.
OUR PARTNERS
Our consultants understand both the technology and the licensing models that sit behind it, allowing us to provide clear, unbiased advice. As a trusted partner across Microsoft and leading enterprise vendors, we help organisations avoid costly mistakes, gain financial clarity, and make procurement decisions with confidence.
CUSTOMER SUCCESS STORIES
Learn More
University of Otago
Inde migrated University of Otago’s legacy VDI to a solution combining Azure Virtual Desktop, Nerdio and Intune, enabling smarter access to apps, easier scaling during peak periods, and reduced maintenance burden, all while improving usability.
Learn More
Learn More
MainPower
Inde partnered with MainPower to assess and strengthen its IT and operational technology security, delivering a detailed roadmap that enabled the company to enhance its defences and stay ahead of evolving cyber threats.
Learn More
Learn More
Tait Communications
Inde modernised Tait Communications’ global wireless network with an AI-driven Juniper Mist solution, improving reliability, enabling seamless roaming, and laying the foundation for future network automation.
Learn MoreRELATED PRODUCTS AND SERVICES
Managed Services
Managed ServicesRead More
Enterprise Security
Enterprise SecurityRead More
Enterprise Networking
Enterprise NetworkingRead More
Workspace
WorkspaceRead More
Cloud & Compute
Cloud & ComputeRead More
AI, Automation & Integration
AI, Automation & IntegrationRead More
Data Intelligence & Architecture
Data Intelligence & ArchitectureRead More
Delivery Management
Delivery ManagementRead More
Licensing & Procurement
Licensing & ProcurementRead More
Ready to do licensing and procurement differently?
Fran is Inde’s Microsoft Alliance and Licensing Specialist, working closely with customers to simplify licensing and help them get the most value from their Microsoft investments. She takes the time to understand each organisation’s goals so she can match the right licensing approach and Microsoft programs to their needs.
A key part of Fran’s role is leading Inde’s Microsoft alliance, ensuring customers benefit from the full depth of the Microsoft ecosystem and the opportunities it provides. Alongside supporting customers, Fran also manages the operations of Inde’s CSP business.
Fran holds a Bachelor of Health Sciences from the University of Auckland and is very passionate about enhancing the diversity, equity and inclusion across the technology sector. Based in Wellington, Fran spends most of her time outside work running around the city, usually training for a long distance event and usually complaining about the wind.
View Fran Smaller's LinkedIn profile
Anya is a Procurement Specialist in Inde’s Product Team, entering the IT industry by chance and never looking back more than four years on. With a strong focus on software and licensing, she plays a key role in managing customer renewals, optimising licensing solutions and supporting Inde's strategic vendor partnerships. Her background in Service Desk Management ensures that customer satisfaction remains central to her work. Outside of work, Anya can usually be found at the beach with her dog, Obi, or watching Formula 1.
View Anya Fullager's LinkedIn profile
With three years experience in procurement and two decades in IT, Daniel has cultivated a wide range of expertise in technical solutions. His comprehensive experience provides unique insights to procure the right hardware and software solutions. An avid fan of well-crafted spreadsheets, Daniel enjoys working with data to make it easily digestible and efficient. Additionally, he has an innate curiosity for understanding how systems work and how he can improve upon them. Outside the office, Daniel is a self-proclaimed foodie with an adventurous palate, always eager to explore new cuisines. And with a collection of over 100 houseplants, he embraces the role of plant caretaker.
View Daniel Broome's LinkedIn profile
EXPLORE LICENSING & PROCUREMENT INSIGHTS
Stop Pouring Money into Cloud Providers: The Cost of Inaction
Buying and running cloud services shouldn’t be that different from buying and servicing a car. When you purchase a car, you ...
Start Reading
Microsoft's 2026 Enterprise Agreement Licensing Updates
What organisations need to know about Microsoft EA licensing heading into 2026 Ask most IT people what they think of licensing, ...
Start Reading
Harnessing Cloud Efficiency for Optimal Cost Management
As organisations embrace a cloud-first strategy, managing the complexity and visibility of cloud costs becomes a critical ...
Start Reading
FAQS
How do you help reduce licensing costs?
We assess actual usage, contractual terms, and renewal cycles to identify optimisation opportunities. This ensures you’re only paying for what you need and use.
Do you support Microsoft CSP and enterprise agreements?
Yes. We specialise in Microsoft CSP and support enterprise agreements, renewals, and optimisation across Microsoft’s cloud and licensing ecosystem.
Can you help with hardware procurement as well as software?
Absolutely. We source end‑user devices, infrastructure, and networking equipment while working closely with technical teams to ensure solutions meet performance and budget requirements.
How do you manage vendor relationships?
We act as your advocate, engaging vendors, negotiating terms, and managing renewals while maintaining transparency and control on your side.
Do you provide ongoing support?
Yes. We support procurement and licensing across the full lifecycle, offering continued optimisation, renewal planning, and cost governance.
What’s the best place to start?
Start with a conversation. We’ll assess your current licensing and procurement landscape and identify where you can gain visibility, control, and immediate value.



