Fran is Inde’s Microsoft Alliance and Licensing Specialist, working closely with customers to simplify licensing and help them get the most value from their Microsoft investments. She takes the time to understand each organisation’s goals so she can match the right licensing approach and Microsoft programs to their needs.
A key part of Fran’s role is leading Inde’s Microsoft alliance, ensuring customers benefit from the full depth of the Microsoft ecosystem and the opportunities it provides. Alongside supporting customers, Fran also manages the operations of Inde’s CSP business.
Fran holds a Bachelor of Health Sciences from the University of Auckland and is very passionate about enhancing the diversity, equity and inclusion across the technology sector. Based in Wellington, Fran spends most of her time outside work running around the city, usually training for a long distance event and usually complaining about the wind.
View Fran Smaller's LinkedIn profile
LICENSING & PROCUREMENT
We help enterprises simplify technology sourcing, optimise licensing, and make confident commercial decisions. By combining deep vendor expertise with practical financial insight, we ensure your technology investments deliver value.
TRUSTED BY

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Ara Institute of Canterbury
Ara Institute of Canterbury

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eStar
eStar

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Fulton Hogan
Fulton Hogan

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Harcourts
Harcourts

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Kathmandu
Kathmandu

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Lincoln University
Lincoln University

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Lumino The Dentists
Lumino The Dentists

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Maven Dental
Maven Dental

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MOVe Logisitics Group
MOVe Logisitics Group

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Orion
Orion

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Programmed
Programmed
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New Zealand Defence Force
New Zealand Defence Force
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Te Wānanga o Aotearoa
Te Wānanga o Aotearoa
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Access Community Health
Access Community Health
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Ospri
Ospri
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Metro Trotting
Metro Trotting
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Kāinga Ora
Kāinga Ora
FROM CONTRACT COMPLEXITY TO CLARITY
Technology licensing and procurement have never been more complex. Subscription models, cloud marketplaces, changing vendor rules, and ongoing renewals make it difficult to maintain visibility, control costs, and avoid risk. Without a clear strategy, organisations often overspend, duplicate licences, or commit to contracts that don’t align with how technology is actually used.
WHAT WE DO
We partner with organisations to simplify sourcing and licensing across hardware, software, and cloud services, helping you make informed commercial decisions, optimise recurring costs, and reduce procurement risk.
Whether you’re managing complex vendor agreements, adopting cloud services, or refreshing end‑user hardware, we provide practical guidance and dedicated support across the full lifecycle.

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Licensing & Commercial Management
Licensing & Commercial Management
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Optimise licensing across Microsoft and key enterprise vendors
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Forecast annuity and renewal costs with confidence
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Ensure compliance while avoiding over licensing
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Support contract negotiation and renewal strategy

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Procurement & Sourcing
Procurement & Sourcing
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End‑user devices, servers, networking, and infrastructure hardware
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Vendor‑agnostic sourcing aligned to performance and budget needs
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Coordination with technical teams to ensure fit for purpose solutions
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Streamlined procurement processes and lifecycle management

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Cloud & Cost Optimisation
Cloud & Cost Optimisation
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Visibility into cloud spend, usage, and growth drivers
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Rightsizing and optimisation recommendations
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Subscription and commitment planning
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Governance and cost management frameworks to control ongoing spend
OUR APPROACH
Our approach is designed for real world enterprise environments, balancing commercial rigour with speed, flexibility, and practical outcomes. Whether you need a one-time consultation to better understand your environment or full support, our approach enables us to help you when and where you need us.
CONSULT
UNDERSTAND THE COMMERCIAL LANDSCAPE
We start by understanding your environment, licensing position, and commercial pressures, including current contracts, usage patterns, renewal cycles, and future plans, we ensure our advice is grounded in reality, not assumptions.
CREATE
DESIGN A SUSTAINABLE LICENSING STRATEGY
We develop clear, defensible licensing and procurement strategies that align with your technical architecture, operating model, and budget. This includes renewal planning, cost optimisation opportunities, and long‑term roadmap alignment.
SUPPLY
SOURCE THE RIGHT TECHNOLOGY
We manage procurement across hardware, software, and cloud services, ensuring the right products, pricing, and commercial terms are in place. Our team works closely with vendors while advocating for your best interests.
MANAGE
OPTIMISE AND ADAPT OVER TIME
Technology and licensing don’t stand still. We provide ongoing support to manage renewals, optimise spend, and adapt your licensing as business needs change.
OUR PARTNERS
Our consultants understand both the technology and the licensing models that sit behind it, allowing us to provide clear, unbiased advice. As a trusted partner across Microsoft and leading enterprise vendors, we help organisations avoid costly mistakes, gain financial clarity, and make procurement decisions with confidence.
Licensing and Procurement
CONTACT US
Fill out the form to get in touch. We'd love to explore how we can help your organisation ensure your technology investments deliver value.
CUSTOMER SUCCESS STORIES
Learn More
Infrastructure & Construction Company
A leading infrastructure company in Australia and New Zealand partnered with Inde to enhance and scale their AI chat solution from 300 to 7,000 users. Using Azure OpenAI and a phased rollout, Inde delivered an intuitive, secure, and scalable interface within tight timeframes. The solution’s success has led to new AI initiatives, positioning the client for ongoing innovation and digital transformation.
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PBT
When PBT hit a roadblock replacing their ageing mobile scanners in a way that could integrate with their existing systems, Inde's specialists implemented a Microsoft Azure-based solution that handled lockdowns and unprecedented demand with ease.
Learn MoreRELATED PRODUCTS AND SERVICES
Managed Services
Managed ServicesRead More
Enterprise Security
Enterprise SecurityRead More
Enterprise Networking
Enterprise NetworkingRead More
Workspace
WorkspaceRead More
Cloud & Compute
Cloud & ComputeRead More
AI, Automation & Integration
AI, Automation & IntegrationRead More
Data Intelligence & Architecture
Data Intelligence & ArchitectureRead More
Delivery Management
Delivery ManagementRead More
Licensing & Procurement
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Ready to do licensing and procurement differently?
Anya is a Procurement Specialist in Inde’s Product Team, entering the IT industry by chance and never looking back more than four years on. With a strong focus on software and licensing, she plays a key role in managing customer renewals, optimising licensing solutions and supporting Inde's strategic vendor partnerships. Her background in Service Desk Management ensures that customer satisfaction remains central to her work. Outside of work, Anya can usually be found at the beach with her dog, Obi, or watching Formula 1.
View Anya Fullager's LinkedIn profile
With three years experience in procurement and two decades in IT, Daniel has cultivated a wide range of expertise in technical solutions. His comprehensive experience provides unique insights to procure the right hardware and software solutions. An avid fan of well-crafted spreadsheets, Daniel enjoys working with data to make it easily digestible and efficient. Additionally, he has an innate curiosity for understanding how systems work and how he can improve upon them. Outside the office, Daniel is a self-proclaimed foodie with an adventurous palate, always eager to explore new cuisines. And with a collection of over 100 houseplants, he embraces the role of plant caretaker.
View Daniel Broome's LinkedIn profile
Barbara Kidd brings more than 30 years’ of experience across the New Zealand technology sector. Her background spans product management, Microsoft licensing, cloud solutions, vendor engagement, sales, marketing, and commercial leadership, with roles at organisations including Ingram Micro, Hewlett-Packard, Oracle, Gen-i, and now Inde. Before joining Inde, Barbara led Ingram Micro Cloud NZ, where she helped build and scale a high-performing cloud business, working closely with vendors, partners, and internal teams to turn technology opportunities into strong commercial outcomes. Known for being collaborative, pragmatic, and commercially focused, Barbara enjoys bringing people together around shared goals and helping translate complex technology into clear value for customers. In her role at Inde, she is focused on supporting strong licensing and procurement direction, trusted relationships, and business growth. Outside of work, Barbara enjoys scuba diving, photography, cooking, and exploring good wine. She is also mum to three cats and admits to having far too many photos of all of the above.
View Barbara Kidd's LinkedIn profile
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FAQS
How do you help reduce licensing costs?
We assess actual usage, contractual terms, and renewal cycles to identify optimisation opportunities. This ensures you’re only paying for what you need and use.
Do you support Microsoft CSP and enterprise agreements?
Yes. We specialise in Microsoft CSP and support enterprise agreements, renewals, and optimisation across Microsoft’s cloud and licensing ecosystem.
Can you help with hardware procurement as well as software?
Absolutely. We source end‑user devices, infrastructure, and networking equipment while working closely with technical teams to ensure solutions meet performance and budget requirements.
How do you manage vendor relationships?
We act as your advocate, engaging vendors, negotiating terms, and managing renewals while maintaining transparency and control on your side.
Do you provide ongoing support?
Yes. We support procurement and licensing across the full lifecycle, offering continued optimisation, renewal planning, and cost governance.
What’s the best place to start?
Start with a conversation. We’ll assess your current licensing and procurement landscape and identify where you can gain visibility, control, and immediate value.



