Let us keep an eye on your digital infrastructure, so your IT team can keep moving forward

Solution overview

The technology landscape moves quickly and as a result, can strain internal IT resources. We partner with Australasia's largest organisations to monitor and scale IT operations. When you partner with Inde, you'll get our expert capabilities as an extension to your core information technology team.

Inde Managed Services has been designed with flexibility in mind. We're keen to provide your organisation with the support it needs— nothing more, nothing less.

We don’t offer set packages; our managed services are tailored to suit your organisation. No long-term contracts, no hidden fees, just exactly what your organisation needs to keep its IT infrastructure up and your business processes moving forward.

A simple and flexible Managed Services solution

Our Managed Services are built around our specific IT specialities. The packages we offer are bespoke and customised to what services your organisation needs.

Whether you're after escalation support or complete 24/7 IT infrastructure management, we can provide a Managed Services package to suit your organisation's unique IT needs.

Think of our Managed Services as an extension to your in-house IT team; additional support you can utilise to keep your IT systems up and moving forward.

Support Package Example

You’re a company with 100 locations across NZ and AU and are looking for help to monitor your sites' connectivity, our team can implement an alert and monitoring system to run checks across your entire network.

Not only can Inde look after your networking connectivity, but we can also monitor and support your Cloud and Hybrid infrastructure including Azure and AWS.

This can streamline the alert management process for your team, allowing them more time to focus on problem resolution over problem discovery.

When you outsource your IT support with Inde, we'll monitor what you need us to, so your in-house team can focus on what they do best.

Inde Managed Services powered by LogicMonitor

Our Managed Services solution is powered by LogicMonitor and administered by our specialist engineers.

LogicMonitor is a SaaS provider, renowned for its superior escalation and alert monitoring functionality. Its ever-growing list of system integrations has grown its reputation as a global leader in IT monitoring and alerting.

Whether your organisation works from the cloud, on-premises or through hybrid solutions, LogicMonitor can be implemented to monitor, alert and report on digital infrastructure issues.

When you partner with Inde for your managed IT support we use the LogicMonitor system and develop it to best suit your organisation’s needs. If you need additional support, we'll enlist the help of our specialists to keep you IT systems on track.

What you'll get with Inde Managed Services

When you partner with Inde Managed Services, you'll get:

  1. Access to our specialist teams; including Networking, Cloud and Compute, Workspace, Application Delivery, Data & Integration and Enterprise Security
  2. A tailored Managed Services package designed for your organisation's needs
  3. Access to 24x7 support across all of our specialist teams to meet your critical application needs
  4. Leading IT infrastructure monitoring, alerts and management suited to your requirements

The Inde Difference

At Inde we're focussed on delivering what works best for your organisation's IT infrastructure, not our pockets. If you're interested in partnering with us for any of your company’s managed services needs, please get in touch with an Inde Managed Services specialist or fill out the form below.

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